A big congratulations to Kathryn Massey from real estate firm ‘Michael Johnson & Co Professionals’ in Mount Lawley, who has taken out the top Australian award for Residential Property Manager of the Year.
Kathryn received the prize last night in Adelaide at the Real Estate Institute of Australia’s annual awards and dinner.
In accepting her award, Katherine said managing a tenancy is more than just looking after a property.
“It’s about managing the business relationship between all parties to ensure positive outcomes, with the objective to create successful tenancies,” Kathryn said.
Katherine said that while the Residential Tenancies Act provided a clear set of guidelines in maintaining a fair and equitable relationship between the parties, how the property manager conveys these rights and obligations is paramount to success.
In her submission to this hotly contested award, Katherine detailed how she had implemented an all inclusive ‘Premium Fee Package’ for clients, as well as developing an Owner Handbook which is regularly updated for them.
“These things have been appreciated by our customers, successful for the company and helped differentiate us from our competitors,” Kathryn said.
Licensee of Michael Johnson & Co Professionals, Mr Ian Cornell, said he was thrilled that Katherine had won, but wasn’t surprised given her talent and dedication.
“Katherine excels in property management because of the caring nature she demonstrates to both owners and tenants – she fully deserved this award,” Mr Cornell said.
Kathryn Massey is the first West Australian to win an REIA award over the five years the competition has been running.
There are 17 categories in total including for property management.
Winners are held in high regard due to the strict nature of the judging and the very high benchmarks required for nomination.
Again a big well done to all the nominees and especially for Kathryn for being such a deserving winner.